the festival takes place on september 20th & 21st, 2019.
Friday 9/20: 4pm-11pm and Saturday 9/21: 3pm-11pm
BOX OFFICES LOCATION & HOURS
the box office will BE open From 1pm to 10pm Friday and 12pm - 10pm Saturday. Box office will be near the main entrance. refer to map for exact location.
There is NO re-entry to the festival of any kind, regardless of ticket type. If you exit the venue for any reason, you will have to purchase a ticket to re-enter.
PRIME FESTIVAL is an all-ages event
Individual glow sticks
Chairs (including foldable and lawn)
Aerosol cans, spray paint, or pressurized cans
Frisbees and sports balls (soccer balls, footballs, etc.)
Bottles (water or other)
Professional camera equipment; detachable lenses, tripods, battery packs, large commercial video cameras
Remote controlled aircraft or unmanned aircraft systems (Drones)
Weapons of any kind including, but not limited to, knives, pepper spray, stun guns, concealed weapons and firearms (Regardless of Concealed Carry Permit)
Food or beverage of any kind
Illegal drugs, substances, or harmful chemicals
Fireworks of any kind including, but not limited to, flares, smoke bombs, incendiary devices and pyrotechnics.
Seat cushions with backs
Any item that can be used as a projectile or deemed as dangerous
Large bags, including backpacks (14x11x5 OR LARGER)
Small bags and purses (subject to search upon entry) (SMALLER THAN 14x11x5 )
prescription medications (MUST check in at box office before entry)
Flags (no poles) are allowed
Camelbaks (empty only)
PRIME FESTIVAL is rain or shine. In the event of rain and non-severe weather, the festival will continue as planned. In the event of severe weather (including lightning, high winds, tornado, etc), under the direction of local authorities and venue policies to ensure the safety of all patrons, the festival may be postponed until weather passes with no refunds. Should severe weather be present in the area, announcements will be made from the Main Stage PA system. All advertised artists are confirmed to perform, but sometimes the weather does not permit travel to Lansing or set times may be postponed. In this instance, performing artists are subject to change without notice. Follow us on social media for the latest updates and news.
FOOD & DRINKS
We will have plenty of food vendors serving delicious food all day, as well as plenty of bars serving non-alcoholic beverages in addition to beer and liquor for those 21+
What forms of ID are acceptable?
Valid driver's licenses, passports, military IDs, and other government-issued picture IDs are accepted.
Do I need my ID?
If you purchased a ticket through FRONTGATE, it is not required to bring your ID, but it is recommended in case there is an issue with your tickets and the staff needs to look up your order. *If you purchased a ticket through Eventbrite, you should have received an email from front gate tickets with your scannable pdf ticket attached. if you canNOT FIND THIS EMAIL YOU WILL NEED TO BRING YOUR ID TO THE BOX OFFICE FOR TICKET ASSISTANCE to get scanned into the venue*. You will need your ID if you are 21+ and wish to purchase alcohol.
If I bought a ticket through Eventbrite, how do I get into the festival?
If you purchased a ticket through Eventbrite, you should have received an email from front gate tickets with your scannable pdf ticket attached. if you canNOT FIND THIS EMAIL YOU WILL NEED TO BRING YOUR ID TO THE BOX OFFICE FOR TICKET ASSISTANCE to get scanned into the venue. ALL TICKETS WILL BE SENT OUT BY THURSDAY SEPTEMBER 19TH, 2019.
If I bought a physical ticket or ticket online at FRONT GATE TICKETS, how do I get into the festival?
You will need to print your ticket OR download it to your mobile device to get scanned in at the venue gAtes.
Can I upgrade to VIP?
VIP Upgrades MAY be available at the box office, subject to availability.
Where can I park?
WE STRONGLY ENCOURAGE GETTING DROPPED OFF AND PICKED UP AT THE DROP OFF LOCATED AT 340 E SAGINAW ST, LANSING MI, 48906. There isn't a specific parking garage, but since the venue is in the city, any public deck or street-level parking is available to use.
Can I charge my phone at the festival?
Portable chargers will be available for purchase through Electric Standard Co. Attendees can charge on the go, no matter what type of device they have. Cables come built in, and are easily rechargeable at home. To learn more about unlimited exchanges and pre-orders, visit: https://www.electricstandard.co/prime-festival-michigan/